:root{
  --ink:#16302b; --ink-2:#3d5a54; --paper:#f6f4ee; --card:#fffdf8; --line:#d9d5c7;
  --brand:#16302b; --accent:#2f7d6b;
  --ok:#2f7d6b; --warn:#b7791f; --bad:#b4432f;
  --font:"Segoe UI","Helvetica Neue",Arial,sans-serif;
}
*{box-sizing:border-box}
body{margin:0;font-family:var(--font);background:var(--paper);color:var(--ink);line-height:1.5;font-size:16px}
a{color:var(--accent)}
.top{background:var(--brand);color:#fff;display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:.5rem 1rem;padding:.75rem 1rem}
.brand{color:#fff;font-weight:700;font-size:1.1rem;text-decoration:none;letter-spacing:.01em}
.top nav{display:flex;gap:.25rem;flex-wrap:wrap}
.top nav a{color:#d6e6e0;text-decoration:none;padding:.4rem .7rem;border-radius:6px}
.top nav a.on,.top nav a:hover{background:#244840;color:#fff}
main{max-width:980px;margin:0 auto;padding:1rem}
h1{font-size:1.5rem;margin:.5rem 0 1rem}
h2{font-size:1.15rem;margin:1.5rem 0 .5rem}
.notice{background:#e3f0ea;border-left:4px solid var(--ok);padding:.6rem .9rem;border-radius:4px}
.error{background:#f7e4df;border-left:4px solid var(--bad);padding:.6rem .9rem;border-radius:4px}
.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:.6rem;margin-bottom:1rem}
.stat{background:var(--card);border:1px solid var(--line);border-radius:8px;padding:.7rem .9rem}
.stat b{display:block;font-size:1.7rem;line-height:1.1}
.stat span{color:var(--ink-2);font-size:.85rem}
form.filters{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:.5rem;margin-bottom:1rem;align-items:end}
label{display:block;font-size:.85rem;color:var(--ink-2);margin-bottom:.2rem}
input,select,textarea{width:100%;font:inherit;padding:.6rem .7rem;border:1px solid var(--line);border-radius:6px;background:#fff;color:var(--ink)}
textarea{min-height:90px;resize:vertical}
:focus-visible{outline:3px solid #7bbfae;outline-offset:1px}
.btn{display:inline-block;font:inherit;font-weight:600;background:var(--accent);color:#fff;border:0;border-radius:6px;padding:.65rem 1.1rem;cursor:pointer;text-decoration:none;text-align:center}
.btn.alt{background:#e8e4d6;color:var(--ink)}
.btn.small{padding:.35rem .7rem;font-size:.85rem}
.card{background:var(--card);border:1px solid var(--line);border-radius:8px;padding:1rem;margin-bottom:.75rem}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:.75rem}
.field{margin-bottom:.8rem}
.log{background:var(--card);border:1px solid var(--line);border-left-width:5px;border-radius:8px;margin-bottom:.6rem}
.log.Resolved{border-left-color:var(--ok)} .log.Pending{border-left-color:var(--warn)} .log.Escalated{border-left-color:var(--bad)}
.log summary{list-style:none;cursor:pointer;padding:.7rem .9rem;display:flex;flex-direction:column;gap:.15rem}
.log summary::-webkit-details-marker{display:none}
.log .t{font-weight:600}
.log .m{font-size:.85rem;color:var(--ink-2)}
.log .body{padding:0 .9rem .9rem;border-top:1px dashed var(--line)}
.log dl{margin:.6rem 0 0;display:grid;grid-template-columns:8.5rem 1fr;gap:.3rem .8rem}
.log dt{color:var(--ink-2);font-size:.85rem} .log dd{margin:0;white-space:pre-wrap}
.tag{display:inline-block;font-size:.75rem;font-weight:600;padding:.05rem .5rem;border-radius:99px;color:#fff;margin-right:.4rem}
.tag.Resolved{background:var(--ok)} .tag.Pending{background:var(--warn)} .tag.Escalated{background:var(--bad)}
table{width:100%;border-collapse:collapse;background:var(--card);border:1px solid var(--line)}
th,td{text-align:left;padding:.5rem .7rem;border-bottom:1px solid var(--line);font-size:.92rem}
.empty{text-align:center;color:var(--ink-2);padding:2rem 1rem;border:1px dashed var(--line);border-radius:8px}
.login{max-width:380px;margin:12vh auto 0}
.scroll{overflow-x:auto}
@media (max-width:560px){.grid2{grid-template-columns:1fr}.log dl{grid-template-columns:1fr}}
@media (prefers-reduced-motion:reduce){*{transition:none!important}}

.thumbs{display:flex;flex-wrap:wrap;gap:.5rem;margin-top:.7rem}
.thumbs img{width:96px;height:96px;object-fit:cover;border-radius:6px;border:1px solid var(--line);display:block}
.thumb-edit{display:block;margin:0;font-size:.8rem}
.thumb-edit span{display:block;margin-top:.2rem}